Patient Access Specialist: Compassionate Registration & Scheduling

Mercy; Princeton (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Matched retirement plans

Job summary

Mercy is seeking a Patient Access Representative who is often the first contact for patients, delivering compassionate service and ensuring smooth entry into Mercy facilities. Responsibilities include scheduling, registration, benefit verification, pre-certification, financial clearance, and collecting pre-visit payments, while maintaining accurate data and knowledge of insurance guidelines.

Requirements include 1-3 years of clerical and customer service experience, a high school diploma, strong

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance including scheduling, registration, and data collection.
• Verify benefits, pre-certification, and financial clearance.
• Maintain accurate patient data in records.
• Communicate with patients and insurance carriers effectively.

Skills

Communication skills

Relationship building

Organization

Work under pressure

Computer skills

Education

High School diploma

Some college

Tools

Hospital information systems

10-key calculator

Job description

Mercy is seeking a Patient Access Representative who is often the first contact for patients, delivering compassionate service and ensuring smooth entry into Mercy facilities. Responsibilities include scheduling, registration, benefit verification, pre-certification, financial clearance, and collecting pre-visit payments, while maintaining accurate data and knowledge of insurance guidelines.

Requirements include 1-3 years of clerical and customer service experience, a high school diploma, strong