Patient Access Specialist (Front Desk)

Capital Health; United States; Presencial; USD 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement Savings and Investment Plan

Disability Benefits – STD

Sick Time Off

Employee Assistance Program

Descripción de la vacante

Capital Health is seeking a friendly receptionist to join our patient-focused team. You will answer calls, route inquiries, schedule appointments, and greet patients in a professional manner while upholding privacy policies and HIPAA guidelines.

The role includes performing check-in/check-out, collecting co-pays, preparing charts, and supporting daily office operations. Full-time hours, competitive benefits, and opportunity for growth are available.

Formación

• High School diploma or equivalent required.
• 1 year receptionist/clerical experience in healthcare or 1 year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Proficient computer skills; basic Microsoft Office skills. Familiarity with Excel spreadsheets.

Responsabilidades

• Answers telephones promptly and courteously; routes calls to appropriate area.
• Schedules and cancels appointments; arranges outpatient tests and surgeries per policy.
• Prepares for day; prepares new patient charts and paperwork.
• Greets patients and visitors; informs on privacy policies and delays.
• Performs registration; ensures accurate demographics and insurance data; HIPAA compliance.

Conocimientos

Medical terminology familiarity

ICD-10 and CPT codes

Excellent communication

Microsoft Office basics

Excel familiarity

Educación

High School diploma or equivalent

Herramientas

Microsoft Office

Excel

Descripción del empleo

Capital Health is seeking a friendly receptionist to join our patient-focused team. You will answer calls, route inquiries, schedule appointments, and greet patients in a professional manner while upholding privacy policies and HIPAA guidelines.

The role includes performing check-in/check-out, collecting co-pays, preparing charts, and supporting daily office operations. Full-time hours, competitive benefits, and opportunity for growth are available.