Patient Access & Registration Specialist

Capital-Health; Nottingham (NH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

FSA – Healthcare

Retirement Savings and Investment Plan

Life Insurance

Disability Benefits

Paid Time-Off Program

Job summary

Capital Health Medical Group seeks a receptionist/clerical associate to greet patients, manage check-in/out, and verify insurance information. You will route calls, schedule appointments, process payments, and ensure HIPAA-compliant handling of records.

The role requires basic Microsoft Office skills and familiarity with medical terminology within a patient-centered environment. Responsibilities also include preparing charts, assisting with referrals and pre-authorizations, and maintaining

Qualifications

• High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Excellent communication and interpersonal skills.
• Medical assistant or medical office technician certification preferred.

Responsibilities

• Answers telephones promptly and courteously, routing calls to appropriate areas.
• Performs patient check-in/out, collects co-pays, and verifies insurance information.
• Schedules appointments and tests according to policy; prepares new charts.
• Greets patients and visitors professionally while explaining privacy practices.
• Handles registrations, referrals, and pre-authorizations as required.
• Adheres to HIPAA guidelines and maintains accurate records in the system.
• Performs day-end reconciliation and supports clerical duties as needed.

Skills

Customer service

Communication

Interpersonal skills

Medical terminology

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health Medical Group seeks a receptionist/clerical associate to greet patients, manage check-in/out, and verify insurance information. You will route calls, schedule appointments, process payments, and ensure HIPAA-compliant handling of records.

The role requires basic Microsoft Office skills and familiarity with medical terminology within a patient-centered environment. Responsibilities also include preparing charts, assisting with referrals and pre-authorizations, and maintaining