Patient Access Specialist – Medical Front Desk

Capital Health; Princeton, Northern (NJ, KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA

Job summary

Capital Health in New Jersey is seeking a friendly receptionist for our busy patient-facing front desk. You will handle phone lines, schedule visits, and assist with check-in/check-out processes while maintaining patient privacy and high service standards.

The role requires at least a high school diploma and experience in healthcare or customer service; familiarity with medical terminology, ICD-10 and CPT codes; and strong communication skills.

Qualifications

• Education: High School diploma or equivalent.
• Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
• Knowledge: Familiarity with medical terminology, ICD-10 and CPT codes.
• Excellent communication and interpersonal skills.

Responsibilities

• Answer telephones promptly and route calls to appropriate area.
• Schedule and cancel appointments and tests according to policy.
• Greet patients and visitors in a professional manner.
• Perform registration ensuring demographic and insurance information is accurate.

Skills

Excellent communication

Interpersonal skills

Medical terminology familiarity

ICD-10 and CPT codes knowledge

Proficient computer skills

Excel familiarity

Education

High School diploma or equivalent

Medical assistant or medical office technician certification preferred

Tools

Microsoft Office

Job description

Capital Health in New Jersey is seeking a friendly receptionist for our busy patient-facing front desk. You will handle phone lines, schedule visits, and assist with check-in/check-out processes while maintaining patient privacy and high service standards.

The role requires at least a high school diploma and experience in healthcare or customer service; familiarity with medical terminology, ICD-10 and CPT codes; and strong communication skills.