Patient Access Specialist: Financial Clearance & Scheduling

mercy; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Retirement plan matching

Job summary

Mercy seeks a Patient Access Representative to be the first point of contact, ensuring compassionate service and accurate patient data entry. You will handle scheduling, registration, verification and financial clearance while explaining payment options and resources.

The role emphasizes attention to detail, great communication, and the ability to work with insurance plans and providers in a fast-paced hospital setting.

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Assist patient entry into Mercy facilities including scheduling and registration.
• Perform benefit verification, pre-certification and financial clearance tasks.
• Communicate patient financial responsibility and discuss payment options.
• Accurately document outcomes of financial conversations.

Skills

Communication

Telephone etiquette

Organizational skills

Attention to detail

Verbal & written communication

Financial conversation skills

Education

High school diploma

Some college helpful

Tools

10-key calculator

Computer systems

Job description

Mercy seeks a Patient Access Representative to be the first point of contact, ensuring compassionate service and accurate patient data entry. You will handle scheduling, registration, verification and financial clearance while explaining payment options and resources.

The role emphasizes attention to detail, great communication, and the ability to work with insurance plans and providers in a fast-paced hospital setting.