Patient Access & Registration Specialist

MHM Support Services; Town of Springfield (WI); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy Health is seeking a Patient Access Representative to welcome patients at entry and guide them through scheduling, registration, and financial clearances. The role requires attention to detail, strong communication, and familiarity with payer processes.

You will work with clinical and non-clinical staff to ensure smooth patient flow. This position emphasizes compassionate service, accuracy in data, and adherence to Mercy standards.

Qualifications

• 1-3 years clerical experience and customer service preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Initiate patient intake and registration processes.
• Verify benefits, pre-certification and financial clearance.
• Ensure accurate patient data and stewardship of records.

Skills

Clerical experience

Customer service

Communication

Attention to detail

Education

High school diploma

Some college helpful

Tools

10-key calculator

Computer keyboard

Hospital information systems

Job description

Mercy Health is seeking a Patient Access Representative to welcome patients at entry and guide them through scheduling, registration, and financial clearances. The role requires attention to detail, strong communication, and familiarity with payer processes.

You will work with clinical and non-clinical staff to ensure smooth patient flow. This position emphasizes compassionate service, accuracy in data, and adherence to Mercy standards.