Patient Access Specialist: Fast-Paced Registration & Billing

Ochsner Health; Rush (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health in the United States is seeking a patient access specialist who greets patients and guests, initiates scheduling, verifies demographics, and collects payments. You will support multiple functions across patient and payer types while ensuring confidentiality and accurate reimbursement.

The role requires strong communication, data entry accuracy, familiarity with insurance verification, and the ability to work with diverse teams in a fast-paced healthcare environment.

Qualifications

• Must have computer skills and dexterity for data entry and information retrieval.
• Effective verbal and written communication, and ability to present information clearly.
• Proficient with Windows-style applications and role-specific software.
• Strong interpersonal skills and teamwork.
• Knowledge of healthcare insurance benefits and payer guidelines.
• Ability to work under pressure and maintain professionalism.
• Good organizational and time management abilities.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission.
• Input demographic and financial information accurately and explain insurance benefits.
• Collect co-pays, deductibles, and self-pay portions; perform financial analysis for each case.
• Balance cash drawer and adhere to end-of-shift procedures.
• Maintain patient confidentiality and adapt communication to diverse populations.
• Collaborate with other departments to support patient and payer types.

Skills

Computer skills

Verbal and written communication

Windows applications

Interpersonal skills

Healthcare insurance knowledge

Attention to detail

Organizational skills

Problem solving

Education

High school diploma or equivalent

Associate's degree

Job description

Ochsner Health in the United States is seeking a patient access specialist who greets patients and guests, initiates scheduling, verifies demographics, and collects payments. You will support multiple functions across patient and payer types while ensuring confidentiality and accurate reimbursement.

The role requires strong communication, data entry accuracy, familiarity with insurance verification, and the ability to work with diverse teams in a fast-paced healthcare environment.