Patient Access Specialist - Fast-Paced Clinic Champion

Sanford; Fargo (ND); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford is seeking a Patient Access Representative to deliver exceptional service at the point of contact in the Emergency Department registration area. You will greet patients, verify demographics, collect documents, and guide them through the check‑in process while ensuring accuracy and courtesy in every interaction.

Primary duties include scheduling, pre-authorizations, referrals, and coordinating interpreter services.

Qualifications

• High school diploma or equivalent required.
• One year of work experience preferred, ideally in a medical office.
• Customer service experience desired; knowledge of medical terminology helpful.

Responsibilities

• Greet patients, verify demographics and collect necessary signatures.
• Register patients, scan and route documents, explain forms to patients.
• Coordinate scheduling, pre-authorizations, referrals, and interpreter services.
• Check patients in/out and operate a multi-line phone system.
• Assist with patient financial responsibilities and payment collections.

Skills

Customer service

Phone handling

Scheduling

Cash handling

Education

High school diploma

Post-secondary education helpful

Tools

Multi-line phone system

Electronic forms

Job description

Sanford is seeking a Patient Access Representative to deliver exceptional service at the point of contact in the Emergency Department registration area. You will greet patients, verify demographics, collect documents, and guide them through the check‑in process while ensuring accuracy and courtesy in every interaction.

Primary duties include scheduling, pre-authorizations, referrals, and coordinating interpreter services.