Patient Access & Scheduling Specialist

Sanford; Rapid City (SD); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health is seeking a Patient Access Representative to greet patients, verify demographics, and process registrations with a focus on delivering an exceptional patient experience. You will schedule appointments, obtain referrals, and coordinate between patients and care teams in a fast-paced clinic setting.

The role emphasizes accurate data capture, financial counseling, and collaboration with the nursing staff to ensure smooth patientflow across registries and telemedicine services.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• BLS may be required for certain locations.

Responsibilities

• Greet patients, verify demographics, and collect required information.
• Coordinate scheduling with nursing team and providers to meet patient needs.
• Assist with patient financial arrangements and payment collection.
• Handle registration tasks such as document routing and signatures.
• Support telemedicine and recall/waitlist processes as needed.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

Sanford Health is seeking a Patient Access Representative to greet patients, verify demographics, and process registrations with a focus on delivering an exceptional patient experience. You will schedule appointments, obtain referrals, and coordinate between patients and care teams in a fast-paced clinic setting.

The role emphasizes accurate data capture, financial counseling, and collaboration with the nursing staff to ensure smooth patientflow across registries and telemedicine services.