Patient Access Specialist: Fast, Friendly Registration

Beth Israel Lahey Health; Burlington (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Burlington, MA is seeking a Patient Access Representative to ensure a welcoming patient experience, accurate registration and efficient scheduling across the system.

Responsibilities include handling co-payments and balances, verifying insurance, gathering demographic data, and supporting patients through the registration process; strong communication and EHR familiarity are valued.

Competitive pay range listed: $20.50 to $27.59 per hour.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1-3 years related work experience.
• Experience with computer systems including MS Office and EHR familiarity.

Responsibilities

• Registers patients and explains the registration process.
• Processes co-payments, co-insurance, deductibles, and balances due; reconciles cash.
• Completes the Medicare Secondary Payer Questionnaire and adjusts coverage.
• Obtains signatures on consent and financial documents; scans and files documents.

Skills

Call Center experience

Typing 40+ wpm

Medical terminology

Bilingual communication

EHR software familiarity

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in Burlington, MA is seeking a Patient Access Representative to ensure a welcoming patient experience, accurate registration and efficient scheduling across the system.

Responsibilities include handling co-payments and balances, verifying insurance, gathering demographic data, and supporting patients through the registration process; strong communication and EHR familiarity are valued.

Competitive pay range listed: $20.50 to $27.59 per hour.