Patient Access Specialist – Fast, Welcoming Registration

Beth Israel Lahey Health; Cambridge (MA); On-site; USD 29,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative in Cambridge, MA. The role focuses on efficient, welcoming registration and scheduling while ensuring patient confidentiality and accurate billing information.

The position requires 1–3 years of related experience; education includes a high school diploma or equivalent, with an associate’s degree preferred. Pay range is $20.50–$27.59 per hour and includes duties across registration and scheduling.

Qualifications

• High school degree or equivalent; associate degree preferred.
• 1–3 years related work experience in a health care setting.
• Experience with computer systems and Microsoft Office applications.

Responsibilities

• Register patients for visits and explain the registration process.
• Process co-payments, co-insurance, deductibles, and balances due.
• Verify insurance coverage and determine patient liability with clarity.
• Counsel patients on non-covered services and obtain signatures as needed.
• Schedule, reschedule, and cancel patient appointments while maintaining privacy.

Skills

Call Center experience

Typing 40+wpm

Medical terminology

Bilingual

EHR Software

Education

High school degree or equivalent

Associate’s degree preferred

Tools

EHR Software

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative in Cambridge, MA. The role focuses on efficient, welcoming registration and scheduling while ensuring patient confidentiality and accurate billing information.

The position requires 1–3 years of related experience; education includes a high school diploma or equivalent, with an associate’s degree preferred. Pay range is $20.50–$27.59 per hour and includes duties across registration and scheduling.