Patient Access Specialist: Fast-Paced Registration

Beth Israel Lahey Health; Beverly (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative to ensure a seamless patient experience at registration and scheduling. You will process insurance verification, collect payments, and support pre-registration activities within a fast-paced environment.

The role emphasizes accurate data entry, confidentiality, and first-call resolution while assisting patients in navigating their care journey across the system.

Qualifications

• Education: High school degree or equivalent. Associate’s degree preferred.
• Experience: 1-3 years related work experience. Proficient with computer systems and MS Office tools.

Responsibilities

• Registers patients and explains the registration process.
• Processes co-payments, co-insurance, deductibles, and balances due; reconciles cash drawer.
• Pre-Registration: verifies insurance and assigns guarantor; communicates financial clearance.

Skills

Call Center experience

Bilingual communication

Typing 40+wpm

Medical terminology

Education

High school degree or equivalent

Associate’s degree preferred

Tools

EHR Software

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative to ensure a seamless patient experience at registration and scheduling. You will process insurance verification, collect payments, and support pre-registration activities within a fast-paced environment.

The role emphasizes accurate data entry, confidentiality, and first-call resolution while assisting patients in navigating their care journey across the system.