Patient Access & Registration Specialist

Beth Israel Lahey Health; Exeter (NH); On-site; USD 25,485 - 36,396; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative to ensure efficient patient registrations and experiences. This role includes registering patients, answering inquiries, and handling financial transactions while maintaining a collaborative environment. Strong communication skills and the ability to work quickly are essential.

Successful candidates will have a high school diploma and relevant experience, preferably in call centers or customer service. The position offers a pay range from $18.50 to $26.42 per hour, reflecting the commitment to patient care.

Qualifications

• 1-3 years related work experience required.
• Experience with computer systems and web applications.
• Ability to work in a fast-paced, multi-tasking environment.

Responsibilities

• Register patients and explain the registration process.
• Process co-payments and ensure cash handling accuracy.
• Monitor patient waiting area for efficient registration flow.

Skills

Call center experience

Bilingual communication

Strong typing skills (40+ wpm)

Knowledge of medical terminology

Education

High School diploma or GED

Associate’s degree

Tools

Microsoft Office

EHR software

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative to ensure efficient patient registrations and experiences. This role includes registering patients, answering inquiries, and handling financial transactions while maintaining a collaborative environment. Strong communication skills and the ability to work quickly are essential.

Successful candidates will have a high school diploma and relevant experience, preferably in call centers or customer service. The position offers a pay range from $18.50 to $26.42 per hour, reflecting the commitment to patient care.