Patient Access Specialist: Welcoming, Efficient Registration

Beth Israel Lahey Health, Inc.; Needham (MA); On-site; USD 29,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative in Needham, MA. The role focuses on efficient, welcoming patient access and accurate registration across in-person, telephonic, or electronic channels.

You will verify demographics, insurance, and financial information to support proper reimbursement and patient flow. Ideal candidates have 1–3 years of related experience, strong typing, bilingual communication, and familiarity with EHR systems.

Qualifications

• Education: High school degree or equivalent; associate degree preferred.
• Experience: 1–3 years in a related role with computer systems exposure.
• Skills: Ability to work in a fast-paced environment and handle electronic information.
• Preferred: Experience with Outlook, Word, Excel, PowerPoint, or Access.

Responsibilities

• Registers patients for visits and explains the registration process.
• Processes patient payments; safeguards cash and reconciles the cash drawer daily.
• Obtains and verifies patient information, insurance, and signatures on forms.
• Schedules and reschedules appointments using multiple information sources.
• Maintains confidentiality and ensures secure handling of patient data.

Skills

Strong typing 40 wpm

Bilingual communication

Familiar with EHR Software

Experience with MS Office

Education

High School diploma or equivalent

Associate’s degree preferred

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative in Needham, MA. The role focuses on efficient, welcoming patient access and accurate registration across in-person, telephonic, or electronic channels.

You will verify demographics, insurance, and financial information to support proper reimbursement and patient flow. Ideal candidates have 1–3 years of related experience, strong typing, bilingual communication, and familiarity with EHR systems.