Patient Access Specialist: Fast Check-in & Scheduling

Beth Israel Lahey Health, Inc.; Danvers (MA); On-site; USD 57,859,000 - 79,074,000; Full time

Job summary

Beth Israel Lahey Health, Inc. in Danvers, MA is seeking a Patient Access Representative to register patients, collect payments, verify insurance, and schedule visits in a fast-paced, privacy-conscious environment.

You will support front-desk operations, handle inquiries, and help patients navigate their healthcare journey, with training provided on EHR systems and confidentiality protocols.

Qualifications

• High school diploma or equivalent required.
• Associate's degree preferred.
• 1-3 years related work experience.
• Experience with computer systems including web-based applications and MS Office.
• Able to work in a fast-paced, multi-task environment with independent decision-making.
• Preferred: Call Center experience, strong typing 40+wpm, bilingual abilities, familiarity with EHR software.

Responsibilities

• Register patients presenting for visits and explain the registration process.
• Process copayments, coinsurance, deductibles, and balances due; safeguard cash and receipts.

Skills

Fast-paced environment

Multi-tasking

Data accuracy

Strong typing 40+wpm

Bilingual abilities

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Web-based applications

Job description

Beth Israel Lahey Health, Inc. in Danvers, MA is seeking a Patient Access Representative to register patients, collect payments, verify insurance, and schedule visits in a fast-paced, privacy-conscious environment.

You will support front-desk operations, handle inquiries, and help patients navigate their healthcare journey, with training provided on EHR systems and confidentiality protocols.