Patient Access Specialist: Fast-Paced Healthcare

BILH Performance Network; Cambridge (MA); On-site; USD 29,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative to support registration, scheduling and pre-registration for diverse patient populations. The role emphasizes accurate data capture, insurance verification, and a welcoming patient experience in a fast-paced hospital setting.

You will handle co-payments, communicate financial clearance status, and maintain confidentiality while using EHR systems.

Qualifications

• Education: High school diploma or equivalent; Associate's degree preferred.
• Experience: 1-3 years in a related role with computer systems.
• Skills: Able to work in a fast-paced environment and maintain accuracy.

Responsibilities

• Registers patients for visits and explains the process to them.
• Processes payments including co-pays and balances due; reconciles cash drawer.
• Schedules, reschedules, and cancels patient appointments per protocol.
• Verifies insurance and applies guarantor information for each visit.
• Maintains confidentiality and secures patient information.

Skills

Typing 40+ wpm

Medical terminology

Bilingual communication

EHR software

Call center experience

MS Office (Outlook Word Excel PowerPo

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative to support registration, scheduling and pre-registration for diverse patient populations. The role emphasizes accurate data capture, insurance verification, and a welcoming patient experience in a fast-paced hospital setting.

You will handle co-payments, communicate financial clearance status, and maintain confidentiality while using EHR systems.