Patient Access Specialist - Day Shift (Part-Time)

IHA; Cedar Falls (IA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Wellness programs

Health insurance

Paid time off

Long-term leave

Retirement planning

Life insurance

Job summary

MercyOne Northeast Iowa is seeking a part-time Medical Secretary to support patient access in the Women’s and Outpatient areas. The role involves gathering demographic and financial information, securing signatures, and guiding patients through registration processes.

You will handle phone inquiries, prepare documentation, and ensure proper scanning of documents while adhering to HIPAA and EMTALA guidelines. The team emphasizes patient-centered care and accuracy.

Qualifications

• Ability to read, write and understand English clearly.
• Completion of Medical Secretary program or general office training preferred.
• One year medical office experience (scheduling, insurance, or registration) preferred.
• Strong computer skills including Windows, database software, and mainframe information systems.
• Ability to convey a positive image and communicate professionally.
• Ability to work with diverse groups and under pressure.

Responsibilities

• Gathers patient demographic and financial information; obtains signatures.
• Answers telephone and communicates with house supervisor; notes bed assignments and stat orders.
• Informs patients of hospital regulations; secures armband; obtains signatures on documents.
• Determines need for hospital issued ABN waiver.
• Ensures patients are escorted to assigned areas; greets patients during registration.
• Scans physician orders, drivers licenses, insurance cards, consents, etc.
• Pre-registers all scheduled tests.

Skills

Communication

Medical terminology

Customer service

Computer proficiency

Education

Medical Secretary program

Tools

Windows

Database software

Mainframe systems

Job description

MercyOne Northeast Iowa is seeking a part-time Medical Secretary to support patient access in the Women’s and Outpatient areas. The role involves gathering demographic and financial information, securing signatures, and guiding patients through registration processes.

You will handle phone inquiries, prepare documentation, and ensure proper scanning of documents while adhering to HIPAA and EMTALA guidelines. The team emphasizes patient-centered care and accuracy.