Patient Access Specialist — Day-1 Benefits

IHA; New Hampton (IA); On-site; USD 15,000 - 37,000; Part time

Benefits offered by this job

Education Assistance offered

Day 1 Benefit Package (Medical, Dental

Competitive wages

Generous paid time off

Retirement Savings with employer match

Job summary

MercyOne North Iowa Medical Center is seeking a part-time Patient Access specialist for the day shift. You will register patients, verify insurance, collect payments, and provide information to hospital users and families. This role supports both outpatient and inpatient services across multiple areas.

The role requires a high school diploma, HFMA CRCR or NAHAM CHAA within one year, and at least one year of customer service experience, with strong communication and computer skills.

Qualifications

• Minimum one year of customer service experience; patient access experience preferred.
• HFMA CRCR or NAHAM CHAA required within one year of hire.
• Must be able to read, write, and speak English; strong interpersonal skills.

Responsibilities

• Validate/obtain and enter demographic, clinical, financial, and insurance information by interviewing patients and guarantors.
• Register patients across multiple settings and patient types (inpatients, outpatients, ambulatory surgery, ED, etc.).
• Prepare patient estimates, inform patients of liabilities, and collect payments at check-in with receipts recorded in the system.
• Obtain signed physician orders for tests/procedures; prepare ID bracelets and required signatures.
• Maintain patient valuables according to authorization requirements if needed.

Skills

Customer service

Communication

Computer skills

Typing 40 wpm

Education

High school diploma or equivalent

HFMA CRCR

NAHAM CHAA

Tools

Patient accounting system

EHR / PC software

Job description

MercyOne North Iowa Medical Center is seeking a part-time Patient Access specialist for the day shift. You will register patients, verify insurance, collect payments, and provide information to hospital users and families. This role supports both outpatient and inpatient services across multiple areas.

The role requires a high school diploma, HFMA CRCR or NAHAM CHAA within one year, and at least one year of customer service experience, with strong communication and computer skills.