Patient Access Specialist – Day-One Benefits

AdventHealth; Littleton (CO); Presencial; USD 27.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Descripción de la vacante

AdventHealth Colorado is seeking a Guest Services / Patient Access professional to support patient flow and registration processes in Littleton, CO. You will greet patients, collect and verify demographics, insurance, and billing data, and direct inquiries to the appropriate teams.

The role emphasizes accurate data entry, collaboration with clinical partners, and maintaining timely discharge processes while upholding a patient-friendly experience.

Formación

• Associate or higher in health services administration or related field.
• High School diploma or equivalent required.

Responsabilidades

• Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
• Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
• Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
• Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
• Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.
• Provides timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partners’ registration needs.

Conocimientos

Customer service

Medical terminology

Phone etiquette

Data entry

Educación

Associate degree in Health Services Administration or related field

High School diploma or equivalent

Descripción del empleo

AdventHealth Colorado is seeking a Guest Services / Patient Access professional to support patient flow and registration processes in Littleton, CO. You will greet patients, collect and verify demographics, insurance, and billing data, and direct inquiries to the appropriate teams.

The role emphasizes accurate data entry, collaboration with clinical partners, and maintaining timely discharge processes while upholding a patient-friendly experience.