Patient Access & Registration Specialist

Team Member Services; United States; On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403-B retirement plan

4 weeks parental leave

Career development

Whole person well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Littleton, CO is seeking a Patient Access Clerk to greet patients, verify demographics and insurance, and input billing data as part of a collaborative guest services team.

You will register patients for services, verify coverage, and assist with discharge to optimize reimbursement, while guiding patients on portals and follow-up steps. A relevant healthcare or business background is preferred, with strong communication and accuracy.

Qualifications

• 1+ year of customer service in a medical setting preferred
• Experience entering patient demographics, insurance, billing information
• Familiarity with medical terminology and coding concepts preferred
• Prior collections experience is a plus

Responsibilities

• Answer incoming phone calls and direct inquiries to the right area
• Welcomes patients and updates demographics, insurance, and billing data
• Register patients for services and assist with discharge and reimbursement
• Explain financial responsibilities, eligibility, and benefits to patients
• Maintain communication across clinical and patient access teams for smooth flow
• Provide education on test locations, patient portal, and follow-up actions
• Request co-pays and outstanding balances at check-in
• Support guest services duties to ensure efficient operation

Skills

Customer service

Medical office experience

Medical terminology

Billing & collections

Education

Associate degree in Health Services Administration or related field

High School diploma or equivalent

Job description

AdventHealth in Littleton, CO is seeking a Patient Access Clerk to greet patients, verify demographics and insurance, and input billing data as part of a collaborative guest services team.

You will register patients for services, verify coverage, and assist with discharge to optimize reimbursement, while guiding patients on portals and follow-up steps. A relevant healthcare or business background is preferred, with strong communication and accuracy.