Patient Access & Registration Specialist

AdventHealth; Englewood (CO); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Colorado is seeking a Patient Access Representative to greet patients, verify demographics, insurance, and benefits, and register them for services across Inverness, Meadows, and other locations. You will coordinate with clinical partners to ensure accurate information and timely throughput.

You will collect co-pays, explain test locations and patient portal use, and support smooth financial clearance while maintaining a compassionate patient experience in a fast-paced

Qualifications

• High school diploma or higher; coursework in health services administration or related field preferred
• Experience in medical office, patient access, or billing
• Knowledge of insurance eligibility and patient demographics

Responsibilities

• Answers incoming phone calls and directs inquiries.
• Welcomes patients and collects demographics, insurance, and billing information; enters data into systems.
• Registers patients for services, facilitates discharge, and supports reimbursement.
• Clarifies financial responsibilities and benefits for post-care needs.
• Maintains relationship with clinical staff to ensure smooth patient flow and communication.
• Provides coverage for assigned work area to ensure prompt patient service.
• Performs guest services duties to support overall department operations.
• Promotes a safe work environment and communicates patient status to team.
• Educates patients on test locations and patient portal usage.
• Collects co-pays and outstanding balances at check-in; performs other duties as assigned.

Skills

Customer service

Medical office terminology

Billing and collections

Insurance verification

Data entry

Education

Associate degree in health services administration or related field

High school diploma or equivalent

Certified Healthcare Access Associate (CHAA)

Job description

AdventHealth in Colorado is seeking a Patient Access Representative to greet patients, verify demographics, insurance, and benefits, and register them for services across Inverness, Meadows, and other locations. You will coordinate with clinical partners to ensure accurate information and timely throughput.

You will collect co-pays, explain test locations and patient portal use, and support smooth financial clearance while maintaining a compassionate patient experience in a fast-paced