Patient Access & Registration Specialist

Talentify; Littleton (NH); On-site; USD 22,000 - 30,000; Full time

Job summary

Littleton Regional Healthcare is seeking a Patient Access professional to support accurate collection of patient demographic information, verify insurance, collect co-pays, obtain signatures, and handle switchboard tasks.

The role emphasizes exemplary customer service, operates under managed supervision, and requires flexibility with shifts. High School Diploma is required with strong communication and multitasking abilities.

Qualifications

• Must have technical aptitude and willingness to learn software applications.
• Good communication and customer service skills with a pleasant, clear speaking voice.
• Must be able to work independently with minimal supervision.
• Must be multitask oriented.

Responsibilities

• Obtains and verifies insurance information using automated eligibility software and websites.
• Obtains/scans relevant documents for the medical record.
• Completes daily review of Quality Assurance work queue and makes necessary corrections.
• Performs timely and accurate registration with a 98% accuracy rate or higher.
• Promptly acknowledges and greets patients in a friendly, helpful manner while personalizing service.
• Exhibits respectful and professional behavior and a positive attitude.
• Understands and applies relevant legal concepts (e.g., confidentiality, patient rights, etc.)
• Obtains written consent for treatment from patients or their legal representative and informs them of what they are signing.
• Informs and educates patients of their rights and responsibilities as required by law.

Skills

Customer service

Communication

Multitasking

Independent work

Education

High School Diploma

Job description

Littleton Regional Healthcare is seeking a Patient Access professional to support accurate collection of patient demographic information, verify insurance, collect co-pays, obtain signatures, and handle switchboard tasks.

The role emphasizes exemplary customer service, operates under managed supervision, and requires flexibility with shifts. High School Diploma is required with strong communication and multitasking abilities.