Patient Access & Front Desk Specialist

Team Member Services; Parker (CO); Sur place; USD 27 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 weeks)

Career Development

Whole Person Well-being Resources

Mental Health Resources

Pet Benefits

Résumé du poste

AdventHealth Parker, CO is seeking a Health Services Access Specialist to join our team. You will welcome patients, verify demographics, insurance, and billing information, and support registrations and discharge processes.

You will collaborate with clinical partners to maintain open communication across departments, ensuring accurate eligibility, benefits memos, and smooth patient experiences while upholding service standards.

Qualifications

• 1+ year of customer service in a medical setting preferred.
• Experience with medical terminology, coding, and billing processes preferred.
• Strong communication and front-desk skills required.

Responsabilités

• Answers incoming phone calls and directs inquiries appropriately.
• Welcomes patients and updates demographics, insurance, and billing information.
• Registers patients for services and ensures accurate data entry and timely discharge when applicable.
• Assists with financial assessments, eligibility, and benefits documentation to support post-care needs.
• Maintains open communication with clinical partners to enhance patient experiences.

Connaissances

Customer service

Medical office experience

Medical terminology

Coding

Charge entry

Payment collection

Formation

High School Diploma or equivalent

Associate degree in Health Services Administration or related field

Description du poste

AdventHealth Parker, CO is seeking a Health Services Access Specialist to join our team. You will welcome patients, verify demographics, insurance, and billing information, and support registrations and discharge processes.

You will collaborate with clinical partners to maintain open communication across departments, ensuring accurate eligibility, benefits memos, and smooth patient experiences while upholding service standards.