Patient Access Specialist: Check-In, Scheduling & Billing

CommonSpirit Health; Lynnwood (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Virginia Mason Franciscan Health in the Puget Sound region is seeking a Patient Access Representative to manage the patient intake process in our clinics. You will greet patients in person and by phone, facilitate check-in/out, collect data and payments, validate insurance, and coordinate scheduling and referrals.

The ideal candidate demonstrates strong customer service, a solid understanding of insurance and billing processes, and knowledge of medical terminology to ensure a seamless,

Qualifications

• One year of customer service work experience.
• Knowledge of insurance, billing, and medical terminology is preferred.
• Healthcare or Call Center experience is a plus.

Responsibilities

• Registers and verifies patients in/out.
• Records and verifies demographics and insurance information.
• Performs insurance eligibility verifications.
• Copies/scans patient materials into the EMR.
• Handles and reconciles payments and non-clinical charges.

Skills

Customer service

Insurance knowledge

Medical terminology

Job description

Virginia Mason Franciscan Health in the Puget Sound region is seeking a Patient Access Representative to manage the patient intake process in our clinics. You will greet patients in person and by phone, facilitate check-in/out, collect data and payments, validate insurance, and coordinate scheduling and referrals.

The ideal candidate demonstrates strong customer service, a solid understanding of insurance and billing processes, and knowledge of medical terminology to ensure a seamless,