Patient Access & Scheduling Specialist

Virginia Mason Franciscan Health; Lynnwood (WA); On-site; USD 35,000 - 49,000; Full time

Job summary

Virginia Mason Franciscan Health is hiring a Patient Access Representative to manage patient intake and administrative duties in our clinic located in Washington. You will greet patients in person and by phone, collect information, verify insurance, schedule appointments, and process referrals and authorizations.

The role requires strong customer service skills and knowledge of insurance, billing, and medical terminology to ensure a seamless intake experience.

Qualifications

• One year of customer service work experience required.
• No prior experience required upon hire.

Responsibilities

• Registers and/or checks patients in/out.
• Conducts patient check-in with demographic, insurance and other information.
• Performs routine insurance eligibility verifications.
• Copies/scans patient materials into the electronic medical record.
• Records non-clinical charges and processes payments.

Skills

Customer service

Communication

Job description

Virginia Mason Franciscan Health is hiring a Patient Access Representative to manage patient intake and administrative duties in our clinic located in Washington. You will greet patients in person and by phone, collect information, verify insurance, schedule appointments, and process referrals and authorizations.

The role requires strong customer service skills and knowledge of insurance, billing, and medical terminology to ensure a seamless intake experience.