Patient Access Specialist: Billing & Scheduling

Virginia Mason Franciscan Health; Kirkland (WA); On-site; USD 34,000 - 50,000; Full time

Job summary

Virginia Mason Franciscan Health in Kirkland, WA is seeking a Patient Access Representative to manage the patient intake process, check-in/check-out, and collect payments with accuracy and empathy.

You will verify insurance, schedule appointments, process referrals and authorizations, and answer billing questions while upholding compliance and delivering a seamless patient experience.

Qualifications

• One year of customer service work experience.
• Preferred experience in healthcare or call center environments.

Responsibilities

• Register and check patients in and out according to procedures.
• Collect payments and reconcile transactions at the front desk.
• Verify insurance eligibility and assist with referrals/pre-authorizations.
• Schedule appointments and coordinate referrals across providers.
• Provide billing and insurance information to patients and address questions.

Skills

Customer service

Communication

Job description

Virginia Mason Franciscan Health in Kirkland, WA is seeking a Patient Access Representative to manage the patient intake process, check-in/check-out, and collect payments with accuracy and empathy.

You will verify insurance, schedule appointments, process referrals and authorizations, and answer billing questions while upholding compliance and delivering a seamless patient experience.