Patient Access Specialist – Admissions & Billing

C018 University of Southern California- HS; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Southern California (USC) seeks a Patient Access Representative to interview incoming patients (inpatient, outpatient, ER) and collect data for admission, ensuring accurate records and smooth flow through registration.

You will handle deposits and payments, answer inquiries about admissions, coordinate with nursing and ancillary departments, and direct patients to appropriate areas while upholding USC's commitment to equal opportunity and accessibility.

Qualifications

• High School diploma or equivalent is required.
• Minimum 2 years of customer service experience.

Responsibilities

• Greet patients/guests and respond to requests.
• Document financial arrangements in patient accounts.
• Maintain complete patient admission records and paperwork.
• Direct patients to correct hospital areas.
• Uphold HIPAA and related regulations.

Skills

Customer service

Education

High school diploma

Job description

The University of Southern California (USC) seeks a Patient Access Representative to interview incoming patients (inpatient, outpatient, ER) and collect data for admission, ensuring accurate records and smooth flow through registration.

You will handle deposits and payments, answer inquiries about admissions, coordinate with nursing and ancillary departments, and direct patients to appropriate areas while upholding USC's commitment to equal opportunity and accessibility.