Patient Access & Registration Specialist

University of Southern California; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

University of Southern California is seeking a Patient Access Representative to greet patients and guests, document financial arrangements, and direct them to the appropriate hospital departments. You will work across Inpatient, Outpatient, Bed Board, and Emergency Room areas while maintaining a professional appearance and courteous service.

The role emphasizes compliance with HIPAA and related laws. You will participate in staff training, support department staffing needs, and uphold high

Qualifications

• High School diploma or equivalent
• 2 years minimum of customer service skills required.
• Must be BLS certified or mus

Responsibilities

• Acknowledging patients or guests and their requests.
• Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency Room.
• Must be familiar with the Hospital layout in order to direct patients or guests to the proper destination.
• Must be physically able to push a wheelchair.
• Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.
• Responsible for completing the patient's electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.

Education

High School diploma or equivalent

Job description

University of Southern California is seeking a Patient Access Representative to greet patients and guests, document financial arrangements, and direct them to the appropriate hospital departments. You will work across Inpatient, Outpatient, Bed Board, and Emergency Room areas while maintaining a professional appearance and courteous service.

The role emphasizes compliance with HIPAA and related laws. You will participate in staff training, support department staffing needs, and uphold high