Patient Access Specialist - 2nd Shift (Evenings)

Advocate Health; Hazel Crest (IL); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

Life insurance

Short- and long-term disability

Flexible Spending Accounts

Adoption assistance and parental leave

Retirement plans with employer match

Educational Assistance Program

Paid Time Off

Job summary

Advocate Health is seeking a Registration Specialist for the 2nd shift in Hazel Crest, IL. You will register patients, verify demographics/insurance, collect co-pays, and explain plans while ensuring HIPAA compliance and patient confidentiality.

The role requires strong customer service, excellent communication, and accurate data entry in EPIC. Flexible, team-oriented environment with emphasis on patient care.

Qualifications

• High school diploma or equivalent.
• No prior experience required.
• Familiarity with HIPAA and patient privacy.

Responsibilities

• Create the initial electronic health record and ensure patient identity accuracy.
• Check in patients, collect demographics and payment information.
• Explain insurance basics and refer to Financial Advocates when needed.
• Maintain HIPAA compliance and confidentiality.
• Manage queues and provide patient-focused service.

Skills

HIPAA compliance

Customer service

EPIC experience

Insurance verification

Data entry

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

EPIC EMR

Microsoft Office

Job description

Advocate Health is seeking a Registration Specialist for the 2nd shift in Hazel Crest, IL. You will register patients, verify demographics/insurance, collect co-pays, and explain plans while ensuring HIPAA compliance and patient confidentiality.

The role requires strong customer service, excellent communication, and accurate data entry in EPIC. Flexible, team-oriented environment with emphasis on patient care.