Patient Access Specialist – 2nd Shift

Advocate Health Care; United States; On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health Care seeks a full-time patient access specialist in Illinois to manage registration, insurance verification, and financial discussions. You will use EPIC EMR and related tools to verify eligibility, collect co-pays, and coordinate scheduling with a focus on accuracy and patient service.

The role requires strong communication, HIPAA compliance, and the ability to handle a high-volume workload with attention to detail in a busy environment.

Qualifications

• High school diploma or equivalent required.
• Ability to explain insurance coverage and patient financial responsibilities.
• Strong customer service skills in a fast-paced setting; HIPAA compliant.

Responsibilities

• Register patients, collect demographics, guarantor and insurance details.
• Explain financial responsibilities and collect co-pays; schedule as needed.
• Maintain privacy and accuracy of patient information per HIPAA.
• Utilize EPIC EMR and verification tools to support billing and care.
• Provide courteous, professional service to patients and families.

Skills

Customer service

Attention to detail

Multitasking

Communication skills

HIPAA compliance

Problem solving

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Liability estimation tools

Microsoft Office

Email / Internet / Phone tech

Job description

Advocate Health Care seeks a full-time patient access specialist in Illinois to manage registration, insurance verification, and financial discussions. You will use EPIC EMR and related tools to verify eligibility, collect co-pays, and coordinate scheduling with a focus on accuracy and patient service.

The role requires strong communication, HIPAA compliance, and the ability to handle a high-volume workload with attention to detail in a busy environment.