Patient Access Specialist: EHR & Registration

Advocate Health; Barrington (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Advocate Health, Barrington, IL, seeks a detail-oriented Registration Specialist to support patient intake and insurance verification. You will create the initial electronic health record, verify demographics, collect payments, and assist patients with CARE-related questions in a fast-paced setting.

Responsibilities include greeting patients, maintaining confidentiality under HIPAA, and coordinating with physicians and staff to resolve issues while using EPIC EMR and Microsoft Office tools.

Qualifications

• High school diploma required.
• Experience with insurance verification and EPIC EMR preferred.
• Strong customer service and communication skills.
• HIPAA compliance and handling of confidential information.

Responsibilities

• Creates the initial electronic health record foundation for the patient.
• Checks in/registers patients and verifies demographic and insurance data.
• Discusses and collects co-pays and out-of-pocket responsibilities.
• Greet customers, answer calls, and provide information and assistance.
• Interacts with physicians and staff to resolve patient care issues.
• Monitors EHR work queues and follows department processes.

Skills

Customer service

HIPAA compliance

Multitasking

Attention to detail

Communication skills

Problem solving

Team coordination

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet & email

Patient liability estimation tools

Job description

Advocate Health, Barrington, IL, seeks a detail-oriented Registration Specialist to support patient intake and insurance verification. You will create the initial electronic health record, verify demographics, collect payments, and assist patients with CARE-related questions in a fast-paced setting.

Responsibilities include greeting patients, maintaining confidentiality under HIPAA, and coordinating with physicians and staff to resolve issues while using EPIC EMR and Microsoft Office tools.