Patient Access Associate – Evening/Weekend, Part-Time

Advocate Health Care; Chicago (IL); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health Care in Chicago welcomes applicants for a part-time registration role in the Enterprise Revenue Cycle. Responsibilities include patient check-in, data collection, co-pays, insurance verification, and coordinating with Financial Advocates to optimize payments.

The position emphasizes HIPAA compliance, customer service excellence, and strong communication in a busy hospital setting during the overnight hours (11:00pm–7:30am). Training is provided for 4–5 weeks.

Qualifications

• High School Graduate.
• Ability to work in a high stress, fast-paced environment with interruptions.
• Excellent customer service and communication skills.
• HIPAA-compliant handling of confidential information.

Responsibilities

• Register and check-in patients; collect demographics, guarantor and insurance information.
• Discuss and collect co-pays and patient responsibilities.
• Explain insurance coverage and coordinate with Financial Advocates as needed.
• Maintain confidentiality and comply with HIPAA and regulatory rules.

Skills

Customer service skills

Attention to detail

Effective communication

Multitasking

Problem solving

Education

High School Graduate

Tools

EPIC EHR

Insurance verification tools

Microsoft Office

Job description

Advocate Health Care in Chicago welcomes applicants for a part-time registration role in the Enterprise Revenue Cycle. Responsibilities include patient check-in, data collection, co-pays, insurance verification, and coordinating with Financial Advocates to optimize payments.

The position emphasizes HIPAA compliance, customer service excellence, and strong communication in a busy hospital setting during the overnight hours (11:00pm–7:30am). Training is provided for 4–5 weeks.