Patient Access & Registration Specialist

Advocate Health; Barrington (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Advocate Health in Barrington, IL seeks a patient access specialist to register patients, verify demographics and insurance, collect co-pays, and maintain confidentiality under HIPAA. You will create the initial electronic health record foundation and support an accurate, safe care process.

You will use EPIC EMR and office tools, answer questions, guide patients, coordinate with clinical staff, and ensure compliance with EMTALA and patient rights.

Qualifications

• High school diploma required.
• Excellent customer service and communication skills.
• Experience with EPIC EMR and insurance verification preferred.
• Able to handle high workload in a fast-paced environment.
• HIPAA compliance knowledge.

Responsibilities

• Register patients and collect demographics and insurance information.
• Verify insurance details and collect copays from patients.
• Explain insurance coverage and discuss financial obligations with patients.
• Maintain patient confidentiality per HIPAA and regulatory requirements.
• Assist with scheduling and guiding patients, answering questions, and directing them to services.

Skills

Customer service

HIPAA compliance

Data entry

Communication

Teamwork

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Insurance verification tools

Job description

Advocate Health in Barrington, IL seeks a patient access specialist to register patients, verify demographics and insurance, collect co-pays, and maintain confidentiality under HIPAA. You will create the initial electronic health record foundation and support an accurate, safe care process.

You will use EPIC EMR and office tools, answer questions, guide patients, coordinate with clinical staff, and ensure compliance with EMTALA and patient rights.