Patient Access Specialist: 12-Hour Weekend Shifts

ochsner; Slidell (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

Ochsner Health is seeking a Patient Access role to greet patients and guests, initiate scheduling and registration, verify demographic data for medical records, and assist with billing accuracy. This position emphasizes confidentiality and accurate insurance verification while supporting multiple functions across patient and payer types.

Responsibilities include collecting co-pays and self-pay amounts, explaining benefits, and ensuring smooth front-line operations in a high-volume healthcare

Qualifications

• Required - High school diploma or equivalent.
• Preferred - Associate's degree.
• Required - One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience.

Responsibilities

• Provide excellent customer service to all patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Performs financial analysis of each case and informs patient of financial responsibility.
• Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.
• Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

Skills

Customer Service

Data Entry

Communication

Problem Solving

Education

High School Diploma

Associate's Degree (Preferred)

Tools

Windows OS

Billing Software

Job description

Ochsner Health is seeking a Patient Access role to greet patients and guests, initiate scheduling and registration, verify demographic data for medical records, and assist with billing accuracy. This position emphasizes confidentiality and accurate insurance verification while supporting multiple functions across patient and payer types.

Responsibilities include collecting co-pays and self-pay amounts, explaining benefits, and ensuring smooth front-line operations in a high-volume healthcare