Patient Access & Rehab Specialist

Ochsner Health; New Orleans (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

Ochsner Health in New Orleans seeks a Patient Access representative to greet patients, schedule appointments, and complete hospital registration. You will verify demographics, explain benefits, and collect co-pays while ensuring privacy and accurate billing.

The role requires strong communication, data-entry accuracy, and the ability to work across departments to support patient flow and reimbursement processes.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience with patient scheduling, registration, and insurance verification.
• Strong communication skills and attention to confidentiality and accuracy.

Responsibilities

• Greet patients and guests courteously and handle scheduling and check-in.
• Verify patient identification and collect accurate demographics for records.
• Explain insurance benefits, collect co-pays, and complete registration.
• Conduct financial analysis of cases and communicate patient financial responsibilities.
• Maintain compliance with privacy, confidentiality, and billing regulations.

Skills

Customer service

Verbal & written communication

Data entry

Insurance verification

Problem solving

Attention to detail

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

EHR systems

Windows OS

Job description

Ochsner Health in New Orleans seeks a Patient Access representative to greet patients, schedule appointments, and complete hospital registration. You will verify demographics, explain benefits, and collect co-pays while ensuring privacy and accurate billing.

The role requires strong communication, data-entry accuracy, and the ability to work across departments to support patient flow and reimbursement processes.