Patient Access Specialist

Mercy Home Health; Oregon (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Tuition assistance

Paid time off

Job summary

Mercy Health in Genoa, OH is seeking a Patient Services Representative to be the first point of contact for patients and families. You will process patient registrations, verify demographics, obtain insurance cards, and identify patients, while delivering friendly, accurate assistance in a busy physician practice setting.

This role involves scheduling, transcription of orders, explaining financial options, updating medical records, collecting payments, and sometimes covering other locations.

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.

Responsibilities

• Serve as the primary contact between patients and physician practices.
• Greet patients and the community with respectful, professional service.
• Answer calls, schedule patients, and enter scheduling information accurately.

Skills

Strong communication

Excellent customer service

Education

High School Diploma or GED

Job description

Mercy Health in Genoa, OH is seeking a Patient Services Representative to be the first point of contact for patients and families. You will process patient registrations, verify demographics, obtain insurance cards, and identify patients, while delivering friendly, accurate assistance in a busy physician practice setting.

This role involves scheduling, transcription of orders, explaining financial options, updating medical records, collecting payments, and sometimes covering other locations.