Patient Access Specialist

Northwestern Medicine; Oakbrook Terrace (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Job summary

Northwestern Medicine is hiring a Patient Service Representative to support patient check-in and check-out activities. You will confirm patient details, collect payments, and coordinate scheduling while delivering courteous service in a fast-paced clinical setting.

The role offers a comprehensive benefits package and opportunities for professional development. A high school diploma and 0–2 years of customer service experience are required; bilingual candidates and those with healthcare exposure

Qualifications

• High school diploma or GED equivalent.
• 0–2 years experience in a customer service position.

Responsibilities

• Greet patients and guests, confirm identity, and provide visit-related information.
• Complete check-in/out functions and update patient information as needed.
• Handle check-in/out processes and collect co-pays or balances.
• Input registrations, obtain consents, and assist with scheduling.

Education

High school diploma or GED equivalent

Bachelor's degree

Job description

Northwestern Medicine is hiring a Patient Service Representative to support patient check-in and check-out activities. You will confirm patient details, collect payments, and coordinate scheduling while delivering courteous service in a fast-paced clinical setting.

The role offers a comprehensive benefits package and opportunities for professional development. A high school diploma and 0–2 years of customer service experience are required; bilingual candidates and those with healthcare exposure