Patient Access Specialist

Mount Sinai Health Systems; New York (NY); On-site; USD 24,000 - 46,000; Full time

Job summary

Mount Sinai Health System in New York seeks a Patient Coordinator I to greet patients in person or by phone, update demographics and verify insurance to ensure coverage for the physician seen.

You will coordinate with staff, verify insurance prior to arrival, manage HIPAA paperwork, collect co-pays, schedule follow-ups, and handle simple charge-entry tasks as needed, contributing to smooth patient flow.

Qualifications

• High School diploma or GED is required.
• At least 1 year physician practice experience.
• On-site training will be provided; experience with a computer-based scheduling system is preferred.

Responsibilities

• Greet patients in person or by phone and update insurance/demographics in the practice management system.
• Verify insurance prior to patient arrival or at arrival to ensure coverage for the physician.
• Coordinate with staff about patient arrival and ensure patient medical records are available for the physician.
• Process HIPAA-related paperwork and other institutional forms as needed.
• Collect or retrieve referrals or insurance authorizations as required.
• Monitor waiting room status and inform patients of wait times.
• Ensure co-pays are collected and provide receipts per cash-control procedures.
• May schedule follow-up appointments and provide guidelines for obtaining medical records.
• May perform simple charge entry tasks or record payments and prepare cash deposits.
• Handle calls in a practice-wide call center setting.

Skills

Patient coordination

Communication

HIPAA compliance

Education

High School diploma or GED

Tools

IDX or practice management system

Job description

Mount Sinai Health System in New York seeks a Patient Coordinator I to greet patients in person or by phone, update demographics and verify insurance to ensure coverage for the physician seen.

You will coordinate with staff, verify insurance prior to arrival, manage HIPAA paperwork, collect co-pays, schedule follow-ups, and handle simple charge-entry tasks as needed, contributing to smooth patient flow.