Patient Access & Scheduling Coordinator

Mount Sinai; New York (NY); On-site; USD 39,000 - 41,000; Full time

Job summary

Mount Sinai Health System in New York is seeking an efficient patient registration specialist to greet patients, collect and verify insurance and demographic information, and manage scheduling duties in a fast-paced clinical environment.

The role requires accurate data entry in the practice management system and adherence to HIPAA guidelines. Weekend shifts and on-site work at multiple Mount Sinai locations are possible, with a focus on patient experience and smooth operations.

Qualifications

• HS/GED; Associates degree preferred.
• 1 year physician practice experience.

Responsibilities

• Greets patients in person and by telephone and updates their insurance/demographic information in the practice management system.
• Gathers registration and financial information for patient pre-registration and enters it into the practice management system.
• Answers phones for the practice; schedules, reschedules and cancels patient appointments based on established protocols.
• Contacts patients at home to confirm scheduled and canceled appointments.
• Verifies demographics, completes financial screening, and ensures insurance verification with third-party providers.
• Collects payments and provides receipts according to cash-control protocols.
• Follows HIPAA and other requirements regarding PHI handling.
• Performs EPIC-related registration, scheduling, and documentation tasks.

Skills

One year physician practice experience

Education

HS/GED

Associates degree preferred

Job description

Mount Sinai Health System in New York is seeking an efficient patient registration specialist to greet patients, collect and verify insurance and demographic information, and manage scheduling duties in a fast-paced clinical environment.

The role requires accurate data entry in the practice management system and adherence to HIPAA guidelines. Weekend shifts and on-site work at multiple Mount Sinai locations are possible, with a focus on patient experience and smooth operations.