Patient Coordinator I - Multi-Specialty Care Access

Mount Sinai; New York (NY); On-site; USD 24,000 - 46,000; Full time

Job summary

Mount Sinai is seeking a Patient Coordinator I to greet patients, verify demographics and insurance, and coordinate with staff to ensure records are ready for physicians. This role may involve call-center duties for the Faculty Practice Associates and requires attention to HIPAA regulations and efficient data entry.

The ideal candidate has a High School diploma or GED and at least one year of physician practice experience, with on-site training provided.

Qualifications

• High School diploma or GED required; hospital or physician practice experience preferred.
• Experience with HIPAA and patient data handling is required.
• Experience entering insurance and demographics into a PM system is preferred.

Responsibilities

• Greet patients in person or by phone and update insurance/demographics in the PM system.
• Verify patient insurance accepts the physician and verify at arrival if needed.
• Communicate with staff to ensure patient records are ready for the physician.
• Handle HIPAA paperwork and other forms as needed.
• Obtain referrals or authorizations as required.
• Monitor waiting room status and inform patients of wait times.
• Collect co-pays or receipts per cash-control processes.
• May schedule follow-up appointments and advise on medical records requests.
• Enter payments and prepare deposits; duties may be split with others.
• Answer calls for the practice and schedule appointments.
• Follow HIPAA and other regulations for PHI handling.
• May initiate reminder calls for next-day appointments.
• Perform other related duties as assigned.

Skills

Patient communication

HIPAA compliance

Phone etiquette

Data entry

Education

High School diploma or GED

Tools

IDX

Practice management system

Job description

Mount Sinai is seeking a Patient Coordinator I to greet patients, verify demographics and insurance, and coordinate with staff to ensure records are ready for physicians. This role may involve call-center duties for the Faculty Practice Associates and requires attention to HIPAA regulations and efficient data entry.

The ideal candidate has a High School diploma or GED and at least one year of physician practice experience, with on-site training provided.