Patient Access & Insurance Coordinator

Mount Sinai; New York (NY); On-site; USD 36,000 - 38,000; Full time

Job summary

Mount Sinai Health System in New York City seeks an intake assistant to greet patients, verify demographics and insurance, and prepare medical records for physicians. The role includes updating patient information in the practice management system and ensuring coverage aligns with visiting providers.

The ideal candidate will handle HIPAA-related documentation, collect co-pays, schedule follow-ups, and coordinate reminders while communicating transparently with staff and patients.

Qualifications

• No formal educational requirements stated in the description.

Responsibilities

• Greet patients in person or by phone and update insurance/demographics in the practice management system.
• Verify insurance at or near arrival to ensure coverage.
• Communicate patient arrival to appropriate staff and ensure medical records are ready for physician.
• Process HIPAA paperwork and other institutional forms as necessary.
• Collect or retrieve referrals or insurance authorizations as required.
• Monitor waiting room status and inform patients of wait times.
• Collect co-pays and provide receipts following cash-control procedures.

Job description

Mount Sinai Health System in New York City seeks an intake assistant to greet patients, verify demographics and insurance, and prepare medical records for physicians. The role includes updating patient information in the practice management system and ensuring coverage aligns with visiting providers.

The ideal candidate will handle HIPAA-related documentation, collect co-pays, schedule follow-ups, and coordinate reminders while communicating transparently with staff and patients.