Patient Access & Scheduling Specialist

Mount Sinai; United States; On-site; USD 39,000 - 41,000; Full time

Job summary

The Mount Sinai Health System is seeking a Patient Encounter Associate to support patient reception, scheduling, pre-registration, and insurance pre-authorization activities. The role focuses on accurate data entry, timely appointments, and compliant handling of PHI in a fast-paced clinical environment.

Responsibilities include verifying demographics and insurance, scheduling and rescheduling, collecting co-pays, and assisting with insurance issues and referrals as needed.

Qualifications

• HS/GED; Associates degree preferred.
• 1 year physician practice experience.
• Minimum one week on-site training provided by practice.
• Preferred: experience in a medical office setting with physician scheduling software.

Responsibilities

• Greet patients in person and by phone and update insurance/demographic data in the management system.

Skills

Patient scheduling

Customer service

HIPAA compliance

Phone etiquette

Education

Associates degree preferred

Tools

EPIC

Practice management system

Job description

The Mount Sinai Health System is seeking a Patient Encounter Associate to support patient reception, scheduling, pre-registration, and insurance pre-authorization activities. The role focuses on accurate data entry, timely appointments, and compliant handling of PHI in a fast-paced clinical environment.

Responsibilities include verifying demographics and insurance, scheduling and rescheduling, collecting co-pays, and assisting with insurance issues and referrals as needed.