Patient Access & Scheduling Specialist — Smooth, Friendly Check-ins

10022 Genesis Medical Group, LLC; New Lexington (OH); On-site; USD 31,000 - 37,000; Full time

Job summary

Genesis HealthCare System in Ohio seeks a Patient Access Associate to handle patient check-ins and data collection during registration. You will greet patients, verify demographics and insurance, and guide them to the appropriate service areas with a focus on accuracy and privacy.

The role emphasizes attention to detail, strong communication, and teamwork to ensure smooth patient flow and timely processing of documents and orders.

Qualifications

• Must have high school diploma or equivalent.
• Past work in physician office or hospital registration is helpful.
• Strong communication and interpersonal skills required.
• Knowledge of HIPAA and patient privacy essential.
• Ability to work in a collaborative environment.

Responsibilities

• Greet patients and family, assessing needs and directing to services.
• Register patients by collecting demographic, insurance, and financial info.
• Collect co-pays and explain patient financial responsibilities.
• Validate Medicare/non-Medicare eligibility and obtain physician orders.
• Scan documents and store in the patient accounting system.
• Assist with pre-registration and provide directions and service info.

Skills

Verbal & written communication

Interpersonal skills

Attention to detail

HIPAA compliance

Education

High school diploma or equivalent

Job description

Genesis HealthCare System in Ohio seeks a Patient Access Associate to handle patient check-ins and data collection during registration. You will greet patients, verify demographics and insurance, and guide them to the appropriate service areas with a focus on accuracy and privacy.

The role emphasizes attention to detail, strong communication, and teamwork to ensure smooth patient flow and timely processing of documents and orders.