Compassionate Patient Access & Scheduling Specialist

10010 Genesis HealthCare System; Cambridge (MA); Sur place; USD 34 000 - 42 000; Plein temps

Résumé du poste

Genesis HealthCare System in Ohio is seeking a Patient Access Associate to greet patients, verify information, and register them for services. The role involves data entry in the patient accounting system, collecting co-pays, and coordinating with scheduling and other departments to ensure smooth patient flow.

Strong communication and HIPAA knowledge are required. The position supports the day shift, typically Monday through Friday, with 40 hours per week, and requires a customer-focused

Qualifications

• High school diploma or equivalent.
• At least 6 months of registration/clerical experience in healthcare or insurance.
• Excellent verbal and written communication.
• Accurate data entry and strong time management.
• Ability to work in a collaborative, high-demand environment.
• Knowledge of HIPAA and patient privacy expectations.
• Strong problem-solving and customer service orientation.

Responsabilités

• Greet patients and gather/verify demographic, financial, and insurance information.
• Enter patient data into the patient accounting system; obtain signatures.
• Collect co-pays and inform patients of liabilities.
• Validate Medicare/Non-Medicare medical necessity.
• Obtain physician orders and scan documents.
• Assist with patient flow and communicate with departments.
• Provide directions and general information to patients.

Connaissances

Verbal communication

Written communication

Attention to detail

HIPAA knowledge

Multitasking

Formation

High school diploma or equivalent

Description du poste

Genesis HealthCare System in Ohio is seeking a Patient Access Associate to greet patients, verify information, and register them for services. The role involves data entry in the patient accounting system, collecting co-pays, and coordinating with scheduling and other departments to ensure smooth patient flow.

Strong communication and HIPAA knowledge are required. The position supports the day shift, typically Monday through Friday, with 40 hours per week, and requires a customer-focused