Patient Access & Scheduling Specialist

Genesis HealthCare System; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Genesis HealthCare System is seeking a Patient Access Associate for the First Care New Lex department. The role involves greeting patients, verifying demographic and insurance information, and entering data into the patient accounting system to support service delivery.

Responsibilities include collecting co-payments and ensuring accurate registration while coordinating with multiple departments to maintain efficient patient flow and data integrity in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 6 months experience in registration or payer activities.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a healthcare setting.
• Knowledge of HIPAA regulations.
• Comfortable working in a collaborative environment.

Responsibilities

• Greets patients and verifies demographic and insurance information.
• Enter data into the patient accounting system and obtain signatures.
• Collect co-pays and explain financial responsibilities to patients.
• Validate Medicare and Non-Medicare cases for clearance and communicate with clinical staff.
• Coordinate with physicians and departments to ensure smooth patient flow.
• Prepare special reports documenting patient access activities.
• Maintain knowledge of applicable laws and Genesis policies.

Skills

Customer service

Communication

Attention to detail

HIPAA knowledge

Teamwork

Education

High school diploma or equivalent

Tools

Patient accounting system

Job description

Genesis HealthCare System is seeking a Patient Access Associate for the First Care New Lex department. The role involves greeting patients, verifying demographic and insurance information, and entering data into the patient accounting system to support service delivery.

Responsibilities include collecting co-payments and ensuring accurate registration while coordinating with multiple departments to maintain efficient patient flow and data integrity in a fast-paced environment.