Patient Access & Scheduling Specialist (Part-Time, Hybrid)

Partner's Healthcare; Boston (MA); Hybrid; USD 27.000 - 38.000; Teilzeit

Zusammenfassung

Mass General Brigham is seeking a Part-Time Patient Services Coordinator to support patient access operations at 15 Parkman Street. The role involves handling referrals, scheduling, insurance verification, and ensuring smooth internal communication.

The position is on-site at first with opportunities for hybrid flexibility in the future. Ideal candidates have 2–3 years of office experience, strong customer service skills, and familiarity with Epic.

Qualifikationen

• High School Diploma or Equivalent required.
• Office experience 2–3 years required.
• Proficiency with Office Suite and ability to manage multiple tasks.
• Experience with Epic is a plus.

Aufgaben

• Answer main phone line and assist callers with routine questions.
• Schedule new patients and coordinate with providers.
• Assist with records collection and preparation for new patient consults.
• Process patient billing forms and scan documents into the medical record.

Kenntnisse

Office Suite

Phone handling

Written communication

Time management

Organization

Ausbildung

High School Diploma or Equivalent

Tools

Epic

Jobbeschreibung

Mass General Brigham is seeking a Part-Time Patient Services Coordinator to support patient access operations at 15 Parkman Street. The role involves handling referrals, scheduling, insurance verification, and ensuring smooth internal communication.

The position is on-site at first with opportunities for hybrid flexibility in the future. Ideal candidates have 2–3 years of office experience, strong customer service skills, and familiarity with Epic.