Patient Access Coordinator: Seamless Onboarding & Scheduling

Partner's Healthcare; Boston (MA); Vor Ort; USD 27.000 - 38.000; Vollzeit

Zusammenfassung

Mass General Brigham is seeking a New Patient Coordinator to serve as the primary contact for patients establishing care. You will manage new patient scheduling, intake processes, and obtain medical records prior to appointments, ensuring a smooth onboarding experience.

In this role, you will verify insurance, demographics and referrals, and collaborate with clinical and admin teams to match patients with the right providers.

Qualifikationen

• High School Diploma or equivalent required.
• 3–5 years of office experience.
• Proficient in MS Office and email communications.
• Ability to verify insurance, demographics and referrals.

Aufgaben

• Schedule patients and maintain appointment records.
• Assist callers with routine inquiries and process billing scans.
• Provide training for scheduling, registration and billing systems.
• Coordinate with clinical and administrative teams to improve access.
• Manage messages for prior authorizations, prescriptions and test results.

Kenntnisse

MS Office

Outlook

Word

Excel

PowerPoint

Communication

Ausbildung

High School Diploma or Equivalent

Tools

Scheduling systems

Billing systems

Jobbeschreibung

Mass General Brigham is seeking a New Patient Coordinator to serve as the primary contact for patients establishing care. You will manage new patient scheduling, intake processes, and obtain medical records prior to appointments, ensuring a smooth onboarding experience.

In this role, you will verify insurance, demographics and referrals, and collaborate with clinical and admin teams to match patients with the right providers.