Patient Access & Scheduling Specialist - Make an Impact

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Dundee Township (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit at no cost

Life and disability insurance

Tuition Reimbursement $5,250 per year

Immediate 401(k) match

Paid volunteer time off 40 hours

Parental leave 12 weeks at 100% pay; a

financial benefit for adoption and sur

Job summary

Duly Health and Care is seeking a Patient Access Conversion Specialist to join our onsite team in East Dundee, IL. You will handle high-volume calls, schedule appointments, verify patient information in EPIC, and help create a positive patient experience.

The role requires a high school diploma or GED and 3 years of patient-facing experience; base pay ranges from $16.34 to $24.52 per hour, with additional incentives possible. This position is fully on-site and Monday–Friday, 8a-5p.

Qualifications

• Three years of patient/client-facing experience.
• Customer-focused approach and commitment to quality service.
• Ethical conduct and integrity in every interaction.
• Efficient execution of core responsibilities within organizational policies.

Responsibilities

• Answers heavy call volumes to fulfill patient needs over the phone.
• Patient appointment scheduling.
• Verifies patient information and documents in EPIC.
• Performs other duties as assigned and monitors daily schedules.

Skills

Customer Service

Integrity/Ethics

Personal Job Competence

Education

High school diploma or GED

Job description

Duly Health and Care is seeking a Patient Access Conversion Specialist to join our onsite team in East Dundee, IL. You will handle high-volume calls, schedule appointments, verify patient information in EPIC, and help create a positive patient experience.

The role requires a high school diploma or GED and 3 years of patient-facing experience; base pay ranges from $16.34 to $24.52 per hour, with additional incentives possible. This position is fully on-site and Monday–Friday, 8a-5p.