Patient Access & Scheduling Specialist

Children's National Hospital; Washington (District of Columbia); On-site; USD 2,893,000 - 5,816,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life insurance

Tuition assistance

Job summary

Children's National Hospital in Washington, DC is seeking a Patient Access Representative to provide patient services and administrative support in ancillary operations. You will collect demographic and insurance information, schedule appointments, and assist with registrations, ensuring accuracy and courteous service to families and staff.

The role involves verifying eligibility, handling copays, and coordinating with multiple departments to facilitate timely care.

Qualifications

• High School Diploma or GED required.
• 2 years related experience required.
• Typing speed minimum 35 words per minute.
• Strong administrative and customer service skills.
• Proficiency with scheduling and registration systems.

Responsibilities

• Provide patient services and administrative support in ancillary operations.
• Collect and verify demographic and insurance information.
• Schedule ancillary appointments and register patients.
• Verify insurance eligibility and collect copays/payments.
• Greet families, answer calls, and manage communications.

Skills

Customer service

Administrative processes

Typing 35 wpm

Scheduling knowledge

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office (Word & Excel)

Job description

Children's National Hospital in Washington, DC is seeking a Patient Access Representative to provide patient services and administrative support in ancillary operations. You will collect demographic and insurance information, schedule appointments, and assist with registrations, ensuring accuracy and courteous service to families and staff.

The role involves verifying eligibility, handling copays, and coordinating with multiple departments to facilitate timely care.