Patient Access & Scheduling Specialist

150 Shriners Hospitals for Children; St. Louis (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Shriners Children’s is seeking a Patient Access Representative to greet patients, schedule appointments, perform pre-registration, and assist with insurance verification and financial counseling. You will interact with caregivers and patients during life-changing events, ensuring smooth access to care across our network and complying with hospital and regulatory requirements.

The role focuses on appointment scheduling, registration, consents, and guiding patients through external financial

Qualifications

• High School diploma or GED required.
• 3+ years’ experience in patient access, scheduling, registration or customer service in a healthcare setting.

Responsibilities

• Process appointment requests for outpatient visits for new and established patients.
• Obtain patient consents.
• Perform patient registration.
• Schedule outside tests as needed.
• Verify insurance prior to patient arrival.
• Identify uninsured patients for financial counseling.
• Assist with completing applications for external financial resources.

Skills

Patient access

Customer service

Scheduling

Registration

Phone support

Education

High School diploma/GED

Job description

Shriners Children’s is seeking a Patient Access Representative to greet patients, schedule appointments, perform pre-registration, and assist with insurance verification and financial counseling. You will interact with caregivers and patients during life-changing events, ensuring smooth access to care across our network and complying with hospital and regulatory requirements.

The role focuses on appointment scheduling, registration, consents, and guiding patients through external financial